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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christ Htoo

August 20, 2024

5  out of  5
rating by Christ Htoo
"I don’t normally write reviews but for this one, I must. Phyllis is one of the sweetest and kindest people. I’ve never met her until today. She was super helpful and so friendly. If you need a good agent, I definitely recommend her! :)"
We responded:
"It was my pleasure to meet you. Thank you for your kind words and five star rating. We look forward to working with you and assisting you with your insurance needs."
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Sarcastic_ Ruth

May 31, 2024

5  out of  5
rating by Sarcastic_ Ruth
"Amazing service, I came back from Military Training and my old insurance would not cover me anymore and I came here and I got insurance the same day I stopped in! Rachel Zamora was great and kind, even though she had to stay a few minutes past closing time!"
We responded:
"Ruth, thank you for the five star review and thank you for your service to our country. We appreciate you! Rachel does a great job! Our office looks forward to being here for you and assisting you with your insurance needs. "
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Iowa Man

February 3, 2024

5  out of  5
rating by Iowa Man
"Tawnya is awesome!"
We responded:
"You are correct, Tawnya is awesome as well as the other associates in the office. Thank you for the 5 Star Review. It is an honor to assist you with your insurance and we look forward to continuing to serve you. "
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Doug and Kim

February 3, 2024

5  out of  5
rating by Doug and Kim
"I was not getting good service or prices from my previous agent. This agency was recommended by a friend, so I asked them for a quote and am so glad I did! They gave me a better price and Tawnya’s service was exceptional. She was very responsive, had a lot of good ideas and was pleasant to work with. Highly recommended!"
We responded:
"Thank you for the five star review and the kind words. We strive daily to assist our policyholders to make sure they are adequately protected. Tawnya is awesome and is ready to assist you when you need it. Our agency is thankful for the opportunity to work with you. "
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Kali Smith

December 9, 2023

5  out of  5
rating by Kali Smith
"Everyone I’ve worked with here has been extremely nice and helpful! They work to get things done and a timely manner and will help you sort things out if you’re having difficulties with another company while trying to get your things insured. Rachel has been a wonderful help!"
We responded:
"Kali, thank you for the review. I'm happy to hear Rachel could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! "
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francis strand

November 21, 2023

5  out of  5
rating by francis strand
"Excellent service! They are very professional and supported. Awesome team!"
We responded:
"Thank you Francis! Glad things went well. Tawnya and the rest of our team take pride in assisting when you need us most. We look forward to continuing to work with you! "
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Kuro

September 19, 2023

5  out of  5
rating by Kuro
"Very efficient and helpful workers that are willing to communicate regardless of how much time it could take."
We responded:
"Thank you Klo! We appreciate your business and look forward to continuing to assist you. "
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BNS HARVESTING inc

September 7, 2023

5  out of  5
rating by BNS HARVESTING inc
"Very professional Humble Human human treatment"
We responded:
"Thank you Juan for the kind words and Five Star rating! We look forward to working with you. Here to assist in any way we can! "
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Amber Warnell

August 30, 2023

5  out of  5
rating by Amber Warnell
"Tawyna Dawson, has worked there and has helped me for years!! Always, on top of things and my first person I want contact or talk to when I need something! All the ladies are great! They all go above and beyond!! Tawyna is kind, carrying, and does her job fast and efficiently! Highly recommend!!"
We responded:
"Amber, thank you for the Five Star Review and the wonderful and kind words about Tawnya and the ladies in the office. Tawnya is wonderful and always goes above and beyond. Thank you for choosing our agency and we look forward to continuing to assist you in any way. Thank you."
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Yatsa Corporation

August 18, 2023

5  out of  5
rating by Yatsa Corporation
"The staff in this office are highly trained, capable and are always looking for viable solutions. The customer service is incredible. I really recommend them!!"
We responded:
"Thank you for the 5 Star review and the kind words. It has been a pleasure for Rachel and Tawnya to work with you and look forward to the continuing relationship. Thank you."
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Angela

May 22, 2023

5  out of  5
rating by Angela
"I love the ladies in Phyllis Mazour's office they were so great in helping me get my insurance figured out and started."
We responded:
"Thank you for the 5 star review Angela! Our office looks forward to working with you and excited to be able to assist you! Let us know if you need anything as we are here to make insurance easy for you. "
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R. E.

April 4, 2023

5  out of  5
rating by R. E.
"Excellent service! Staff are incredible! Very affordable."
We responded:
"Always here to assist you in any way we can. Thanks for the five star review!"
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Javier Rodriguez

March 18, 2023

5  out of  5
rating by Javier Rodriguez
"Insurance is hard to understand and I am glad that I went to Phyllis Mazour’s office. Rachel and Tanya were great and helped me with all my questions."
We responded:
"Javier, thank you for the five star rating and it is wonderful to hear how much you appreciate my team! We care about our customers and work with each one individually to customize solutions. Our goal is to leave you with a wonderful customer service experience. Thank you!"
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Elizabel Zamora

March 17, 2023

5  out of  5
rating by Elizabel Zamora
"Amazing and caring staff! It’s like family. I been doing business with them for a long time now. Thank you Twanya D for all your help, our family needs and discounts! Always great to see you and staff! ❤️"
We responded:
"Thank you for the five star rating, Elizabel, and the kind words. We have enjoyed assisting you and your family and look forward to the continued relationship. "
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Zoe Johnson

March 16, 2023

5  out of  5
rating by Zoe Johnson
"Seriously, I never knew insurance could be so fun! Rachel from Phyllis Mazour’s office was extremely helpful, intelligent, and kind, and made insurance not so scary for a first-timer like myself. I couldn’t have asked for a better place to sign up for insurance! Thank you so much!"
We responded:
"Thanks Zoe for the five star review and wonderful comments about Rachel! We strive to work with each individual to customize a plan specific for them. We look forward to working with you and thank you!"
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Kristy Albright

February 22, 2023

5  out of  5
rating by Kristy Albright
"Insurance can be a hassle, but Phyllis & her office personnel make it easy. I have received mail from other insurance companies, but I will stay with Phyllis & her group because they are pleasant to work with & I know I can trust them. They are always helpful. Thank you!"
We responded:
"Kristy, thank you for the five star review and kind words. We have enjoyed working with you and my team and I look forward to our continued relationship. Thank you."
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Oswaldo Rodriguez

February 10, 2023

5  out of  5
rating by Oswaldo Rodriguez
"Great service and super friendly! Her office made it super easy and efficient to switch over to State Farm!"
We responded:
"Oswaldo, thank you for the review. Welcome to our agency. We are excited to work with you. "
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Zack Tichy

December 9, 2022

5  out of  5
rating by Zack Tichy
"They have helped me a lot for past couple of years and the insurance they have and cover is the best I have seen."
We responded:
"Zach, thanks for the 5 Star Review. It has been a pleasure working with you and helping you make sure you have the protection needed. Thank you for trusting us."
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Tanaia Babcock

December 2, 2022

5  out of  5
rating by Tanaia Babcock
"Awesome service! They have been so friendly and helpful to me! Quick with getting back to me as well!"
We responded:
"Thank you Tanaia for the review and kind words. Our office enjoys working with you and appreciates your business."
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Kathy Schaeffer

September 17, 2022

5  out of  5
rating by Kathy Schaeffer
"Very caring and very understanding. Knowledgeable in many areas to help me."
We responded:
"Thank you Kathy for the 5 Star review and kind words. We strive every day to provide the service you expect and deserve. We look forward to our continuing relationship and look forward to working with you."
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Jeremy Lewis

June 8, 2022

5  out of  5
rating by Jeremy Lewis
"Good help"
We responded:
"Thank you Jeremy for the 5 star review. You are correct, the associates in our office are great! Glad they were able to assist you and here to help you in any way with your insurance. Our office takes pride in providing the customer service you expect!"
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Andrew Bradbury

May 5, 2022

5  out of  5
rating by Andrew Bradbury
"Best insurance company ever they always are ready to help and get things done quickly and they treat you like family not just another customer."
We responded:
"Thank you Andrew for the five star review. Our office has always enjoyed working with you over the years and look forward to serving you many more."
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Dennis Diehm

April 29, 2022

5  out of  5
rating by Dennis Diehm
"Always helpful when I have questions"
We responded:
"Dennis, you and Roxann are wonderful to work with. Always willing to help in any way possible! Thanks for the five star review!"
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Alexis Boyette

March 11, 2022

5  out of  5
rating by Alexis Boyette
"Great agent, and very helpful"
We responded:
"Alexis, thank you for your kind words. Always enjoy working with you. We are always here to help in any way we can."
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Cheryl Freel

November 18, 2021

5  out of  5
rating by Cheryl Freel
"Phyllis and her office personal have been with us for over 30 years. I said with is because they have are always involved with our families activities and milestones. They have protected us through the teenage years and now the "storm" with great responsiveness and care. They are always on our side and fair. We would never need to shop around for a better insurance. We feel we already have the best with Phyllis and her office."
We responded:
"Cheryl, thank you for the kind words. We have enjoyed working with you and your family over the years and look forward to many more years. Thank you!"